Disclaimer:
The Northgate Crossing MUD 1 Emergency Alerts system is a free alerts system provided by Northgate Crossing MUD 1, operated on behalf of the district by Apollo IT Consulting, LLC.  We will not share or sell your data to any third parties for marketing purposes, and this alerts system will only be used under laws, rules, and regulations. You may opt out of the system any time by replying "STOP" to the message sent to you.

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CURRENT DISTRICT ALERTS

1/16/2025
NOTICE OF PROHIBITED ACTIVITY ON LEVEE

 

Northgate Crossing MUD No. 1(the “Water District”)  has been notified that all-terrain vehicle, (”ATV”s”) have been spotted on the Levee.  Any and all motorized vehicles are prohibited on the Levee. This prohibition is required to prevent damage to the Levee resulting in erosion which is costly to repair. Erosion undermines the integrity of the Levee, placing the homes in the Water District at risk.  If you notice any ATV’s on the Levee, please contact the Water District at 281-376-3472 to report the prohibited activity.

 

 

 

This section may remain blank if there are no current active alerts

 

 

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ARCHIVED NOTICES & ALERTS

TROPICAL STORM ADVISORY NOTICE

The Board of Directors of Northgate Crossing Municipal District No. 1 (the “Water District”) has declared an Advisory for the Water District’s Levee at this time as a precaution in case the Tropical Storm Francine track shifts westward and potentially produces more rainfall than currently forecasted over the next several days.

 

However, please monitor the weather, local news broadcasts, and remain alert for updates from the Water District, as this condition may change.

Please review your plan of action in the event an evacuation is necessary due to potential or actual high Spring Creek water levels along the levee. At a minimum, confirm

At a minimum, confirm

• How you will obtain weather, Spring Creek, and emergency alerts and information.
• Contents of your to-go bags such as prescriptions, important papers in waterproof bag (including flood insurance policy), clothes, etc.
• Plan for your pets.
• Plan for securing your home or apartment.
• Evacuation destination and route(s), and
• Communication plan for staying in contact with family and friends.

A good online resource is the FEMA website - Make A Plan | Ready.gov

STORM DEBRIS PICKUP CANCELED

 

Dear Residents,

The storm debris pickup scheduled by the district has been canceled as Harris County has taken care of most items/picked them up.

For any questions please contact your trash collection company: (281) 342-8178

STORM DEBRIS PICKUP RE-SCHEDULED
SATURDAY 7/27 - 6:00AM

Dear Residents,

Northgate Crossing MUD 1 has re-scheduled the pickup for storm debris for Saturday 7/27 (the original date was Saturday 7/20). 

Please note that Debris must be placed at the curb of residents' homes by 6:00 AM SATURDAY MORNING on 7/27.  Any late placements (after 6:00AM) may not be accepted.

Please DO NOT set out over excessively large items.  Use your best judgement.  If it seems excessive it probably is.  For any questions or clarification on what is/isn't acceptable please contact your trash collection company: (281) 342-8178

 

7/11/2024

TEXAS PRIDE RECYCLE COLLECTION
SUSPENDED FOR REMAINDER OF WEEK

Dear Residents,

As of Thursday Jul 11, Texas Pride has suspended RECYCLE collection for the remainder of the week due to waste collection increase from Hurricane Beryl.  If you have any questions please feel free to reach out to them here: https://www.texaspridedisposal.com/

7/8/2024 - 6:45 PM

END OF MONITOR CONDITION NOTICE

The District is no longer under inclement weather conditions and operations have returned to normal.  The Board of Directors of Northgate Crossing Municipal District No. 1 (the “Water District”) has declared an "All Clear" and has ended the Flood "Monitor" Condition.  Please ensure that you and your family have an active Evacuation & Preparation plan in place should it ever be needed.  Please stay off the roads unless they are clear.

More Resources here: Make A Plan | Ready.gov

 

7/8/2024

FLOOD MONITOR CONDITION CONTINUED - BERYL STORM SYSTEM

The Monitor Condition continues for the Water District through at least Tuesday morning. Hurricane Beryl’s heavy rainfall in the Spring Creek watershed is 2-4” so far and will likely get to 6-8”. More is possible if Beryl slows down or a rain band trains over the watershed a Beryl moves north.

Water District operators at the Storm Station have turned on one pump. More will be turned on, if needed.

The heavy tropical rainfall will temporarily flood streets and low-lying areas. Do not drive or walk into high water - TURN AROUND, DON'T DROWN.  Call 911 if there is an emergency at your location.

Please continue to monitor the weather, local news broadcasts, and remain alert for updates from the Water District. And review your plan of action in the event an evacuation is necessary. A good online source is Make A Plan | Ready.gov

7/7/2024

FLOOD MONITOR CONDITION CONTINUED - BERYL STORM SYSTEM

The Monitor Condition continues for the Water District’s Levee at this time as a precaution in case Tropical Storm Beryl produces more rainfall than currently forecasted tonight through Tuesday morning.

The heavy tropical rainfall expected will temporarily flood streets and low-lying areas. Do not drive or walk into high water. Call 911 if there is an emergency at your location.

The Water District Storm Station will have operators onsite this evening until the event is over to run the storm water pumps to move the storm water out of the subdivision, as necessary.   

Please continue to monitor the weather, local news broadcasts, and remain alert for updates from the Water District, as conditions may change.

Please review your plan of action in the event an evacuation is necessary.  A good online resource is the FEMA website - Make A Plan | Ready.gov

 

7/6/2024

FLOOD MONITOR CONDITION NOTICE - BERYL STORM SYSTEM

The Board of Directors of Northgate Crossing Municipal District No. 1 (the “Water District”) has declared a “Monitor” condition for the Water District’s Levee at this time as a precaution in case Tropical Storm Beryl produces more rainfall than currently forecasted over the next several days.

This “Monitor” condition poses no immediate danger. However, please monitor the weather, local news broadcasts, and remain alert for updates from the Water District, as this condition may change.

Please review your plan of action in the event an evacuation is necessary due to potential or actual high Spring Creek water levels along the levee. At a minimum, confirm

• How you will obtain weather, Spring Creek, and emergency alerts and information.
• Contents of your to-go bags such as prescriptions, important papers in waterproof bag (including flood insurance policy), clothes, etc.
• Plan for your pets.
• Evacuation destination and route, and
• Communication plan for staying in contact with family and friends.
• Plan for securing your home or apartment.

A good online resource is the FEMA website - Make A Plan | Ready.gov

6/19/2024

END OF MONITOR CONDITION NOTICE

The Board of Directors of Northgate Crossing Municipal District No. 1 (the “Water District”) has declared an "All Clear" and has ended the Flood "Monitor" Condition.  Please ensure that you and your family have an active Evacuation & Preparation plan in place should it ever be needed.  More Resources below:

6/18/2024
MONITOR CONDITION NOTICE

The Board of Directors of Northgate Crossing Municipal District No. 1 (the “Water District”) has declared a “Monitor” condition for the Water District’s Levee at this time.

This “Monitor” condition poses no immediate danger.  However, please monitor the weather, local news broadcasts, and remain alert for updates from the Water District, as this condition may change.

With the first significant tropical weather event this year approaching our area, it is a good time to review your plan of action in the event an evacuation is necessary due to potential or actual high Spring Creek water levels along the levee. At a minimum, confirm

• How you will obtain weather, Spring Creek, and emergency alerts and information.
• Contents of your to-go bags such as prescriptions, important papers in waterproof bag (including flood insurance policy), clothes, etc.
• Plan for your pets.
• Evacuation destination and route, and
• Communication plan for staying in contact with family and friends.
• Plan for securing your home or apartment.

A good online resource is the FEMA website - Make A Plan | Ready.gov

5/31/2024
STAY WEATHER AWARE

This is a reminder to stay weather aware, as forecasters predict the current pattern of pop-up storms will continue through the end of the week, with a possibility of isolated severe storms.  The District will provide alerts as and if necessary for your subdivision.

 

9/8/2023
BOIL WATER NOTICE HAS BEEN LIFTED
official notice (pdf)

Per the Texas Commission on Environmental Quality, Northgate Crossing MUD 1 has taken the necessary corrective actions to restore the quality of the water distributed.  The water is now safe for drinking & human consumption.  Official notice from the TCEQ can be found above.  Thank you for your patience during this time.

Northgate Crossing MUD 1

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9/6/2023

WATER OUTAGE
Status Update on Service: 11:30pm
BOIL WATER NOTICE IN EFFECT DISTRICT-WIDE
official notice (pdf)

Water Main repairs are now complete & operators are working on getting the water service turned back on for the affected areas.  A DISTRICT-WIDE WATER BOIL NOTICE IS IN PLACE.  We will notify here and via Emergency Alerts once the Boil water notice is rescinded.  Please note that this is a requirement by the TCEQ and the notice cannot be rescinded until the district is given clearance.  Thank You for your patience during this time. 

How to boil water during a boil water advisory (image)

Northgate Crossing MUD 1

WATER OUTAGE
Status Update on Service: 10:15pm
PENDING BOIL WATER NOTICE TO BE IN EFFECT ONCE REPAIRS ARE COMPLETE

Operators of the district are making progress in replacing the pipes found in the breakage.  Once the pipes are replaced, the district will run tests & restore service.  A BOIL WATER NOTICE will be in effect once service has been restored as a safety precaution.  This Boil Water Notice will be in effect for the entire district.  We will send out one more alert tonight notifying that service has been restored & the Boil Water notice is in effect.  Once again we apologize for the outage and are taking all precautionary measures for proper repairs & proper safety protocols.  Thank You.

Northgate Crossing MUD 1

 

 

WATER OUTAGE
Status Update on Service: 8:00pm

Water service restoration is taking longer than anticipated due to additional repairs required to fix the water main break.  We apologize for the outage; District operators are on-site and will be working late to restore service as soon as possible.  We will send updates as necessary including an ETA if and when it is determined, as well as when actual service is set to be restored.  A water boil may be necessary for all residents of the district once the main lines are re-connected and put back online.  Thank you for your patience during this time.

Northgate Crossing MUD 1

WATER OUTAGE REPORTED FOR CERTAIN MUD CUSTOMERS
Water Main break at 23550 Northgate Crossing Blvd

Dear Residents,

There is currently a water main break located at 23550 Northgate Crossing Blvd causing an outage for some residents in the district (estimated to be about 50 homes).  The Water main has been isolated and the district operator is working diligently to repair the outage.  At this time there is no exact eta of completion, but we will provide any additional updates here and/or via emergency alert text.

Thank you for your patience while we work to get service restored.

Northgate Crossing MUD 1

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8/28/2023
NORTHGATE CROSSING MUD 1 UNDER STAGE 2 DROUGHT ADVISORY
NHCRWA Implements Stage 2 of the Drought Contingency Plan

Dear Residents,

The North Harris County Regional Water Authority (NHCRWA) has implemented Stage 2 of the District & Region's Drought Contingency Plan.
The District is now under a Stage 2 Drought Advisory which requires mandatory water use restrictions.

Please see the following important information.  The coinciding official document can be found at the end of this message:

• Irrigation of residential landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to Sundays and Thursdays for customers with a street address ending in an even number, and Saturdays and Wednesdays for water customers with a street address ending in an odd number, and irrigation of landscaped areas is further limited to the hours of 12:00 midnight until 10:00 a.m. and between 7:00 p.m. and 5:00 a.m. on designated watering days.
• Irrigation of green belts, esplanades and sports field shall be limited to Tuesdays and Fridays between 8:00 p.m. and 12:00 midnight.
• Use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle is prohibited except on designated watering days between the hours of 7:00 p. m. and 5:00 a.m. Such washing, when allowed, shall be done with a hand-held bucket or a hand-held hose equipped with a positive shutoff nozzle for quick rises. Vehicle washing may be done at any time on the immediate premises of a commercial car wash or commercial service station. Further, such washing may be exempted from these regulations if the health, safety, and welfare of the public is contingent upon frequent vehicle cleansing, such as garbage trucks and vehicles used to transport food and perishables.
• Use of water to fill, refill, or add to any indoor or outdoor swimming pools, wading pools, or jacuzzi-type pools is prohibited except on designated watering days between the hours of 7:00 p.m. and 5:00 a.m.
• Operation of any ornamental fountain or pond for aesthetic or scenic purposes is prohibited except where necessary to support aquatic life or where such fountains or ponds are equipped with a re-circulation system.
• Use of water from hydrants shall be limited to fire fighting, related activities, or other activities necessary to maintain public health, safety, and welfare, except that use of water from designated fire hydrants for construction purposes may be allowed under special permit from the District.
• Use of water for the irrigation of golf course greens, tees, and fairways is prohibited except on designated watering days between the hours 7:00 p.m. and 5:00 a.m. However, if the golf course utilizes a water source other than that provided by the District, the facility shall not be subject to these regulations.
• All restaurants are prohibited from serving water to patrons except upon request of the patron.
• The following uses of water are defined as non-essential and are prohibited:
  • wash down of any sidewalks, walkways, driveways, parking lots, tennis courts, or other hard-surfaced areas;
  • use of water to wash down buildings or structures for purposes other than immediate fire protection;
  • use of water for dust control;
  • flushing gutters or permitting water to run or accumulate in any gutter or street; and
  • failure to repair a controllable leak(s) within a reasonable period after having been given notice directing the repair of such leak(s).

PENALTY FOR VIOLATING WATER USE RESTRICTIONS

Any person who violates the water use restrictions set forth above is guilty of a misdemeanor and, upon conviction shall be punished by a fine of not less than two hundred fifty dollars ($250) and not more than five hundred dollars ($500). Each day that one or more of the water use restrictions is violated shall constitute a separate offense. If a person is convicted of three or more distinct violations of the water use restrictions, the Operator shall, upon due notice to the customer, be authorized to discontinue water service to the premises where such violations occur. Services discontinued under such circumstances shall be restored only upon payment of disconnect and re-connection charges, as set forth in the District's Rate Order, and any other costs incurred by the District in discontinuing and re-connecting service. In addition, suitable assurance must be given to the District that the same action shall not be repeated while water use restrictions are in effect. Compliance with this water use restrictions may also be sought through injunctive relief in the district court.

You are required to repair detectable leaks within 72 hours of discovery.

Your cooperation and perseverance during this Drought Condition is appreciated. Once the Drought Condition ends, you will be notified when you may return to normal usage. If conditions should worsen, you will be notified of more stringent restrictions, to ensure the availability of water in your community.

The District will send out additional alerts as necessary for either escalation of drought stages and/or removal of advisory.

Official notice that replicates this information can be found below:
NG1 Stage 2 Water Use restrictions 2023-08.pdf

Thank You
-Northgate Crossing MUD 1