DISTRICT ALERTS
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ARCHIVED NOTICES & ALERTS
4/1/2023
12:20PM
DISTRICT NO LONGER UNDER BOIL WATER NOTICE
Dear Residents,
Northgate Crossing MUD 1 is no longer under a boil water notice. The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of today April 1, 2023.
If you have questions concerning this matter, you may contact Inframark, the operator for Northgate
Crossing MUD 1, at our 24-hour Customer Service Line (281) 398-8211.
Please see official notice here.
Thank You.
-Northgate Crossing MUD 1
3/31/2023
BOIL WATER NOTICE
Dear Residents,
Due to work performed at the water plants in the water system that supplies our water, Northgate
Crossing MUD 2, the Texas Commission on Environmental Quality has required the Northgate
Crossing MUD 1, TX1013077, public water system to notify all customers to boil their water prior to
consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons
with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers
should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and
ice making should be boiled and cooled prior to use for drinking water or human consumption
purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable
source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify
customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the public water system will issue a notice to
customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who
may not have received this notice directly (for example, people in apartments, nursing homes,
schools, and businesses). You can do this by posting this notice in a public place or distributing
copies by hand or mail.
If you have questions concerning this matter, you may contact Inframark, the operator for Northgate
Crossing MUD 1, at our 24-hour Customer Service Line (281) 398-8211.
Please see official notice here.
Thank You.
-Northgate Crossing MUD 1
7/15/2022
ALLIGATOR SPOTTED NEAR DISTRICT POND
Dear Residents,
Please Beware that a medium sized alligator has been seen around the district pond. The District is working with the Texas Parks & Wildlife Department to have the alligator safely (and humanely) removed from the pond and released into a more natural habitat. Please be careful around the pond and advise children to steer clear for the time being.
Thank You.
-Northgate Crossing MUD 1
7/13/2022
VENOMOUS SNAKE ACTIVITY IN POND
Dear Residents,
Please Beware that venomous snakes have been seen near the park and around the lakes and pond.
Thank You. -Northgate Crossing MUD 1
Northgate Crossing MUD 1
06/30/2022
DEAD FISH IN DISTRICT POND
Dear Residents,
There have been reports of dead fish in the District Pond. While this does NOT effect the water supply going to resident houses, (your drinking water is perfectly safe); Due to extreme heat & drought conditions this is causing some fish in the pond to die due to low oxygen levels in the pond. Unfortunately this is a naturally occuring event caused by heat/drought out of the District's control.
Sincerely,
Northgate Crossing MUD 1
01/25/2022
WATER OUTAGE ADVISORY
9:40AM
Water outages may be experienced for some Northgate Crossing MUD 1 residents this morning/afternoon due to a water main issue. Area is currently isolated and repair crew has been dispatched. Downtime is currently unknown. The district will provide updates on fix ETA, etc.
12/3/2021
HEALTH ALERT UPDATE
NORTHGATE CROSSING MUNICIPAL UTILITY DISTRICT NO. 1
FOLLOW UP E. COLI STATEMENT
OFFICIAL DOCUMENT HERE
This morning, December 3, 2021, Northgate Crossing Municipal Utility District No. 1 received confirmation that a follow-up test of its water well was negative for E. coli. Pursuant to the rules and regulations of the Texas Commission on Environmental Quality, the well has been cleared to be placed back in service.
11/30/2021
HEALTH ALERT
E. COLI FOUND IN WATER SUPPLY
OFFICIAL DOCUMENT HERE
E. coli bacteria were found in the water supply on 11/30/2021. These bacteria can make you sick, and are particular concern for infants, young children and people with weakened immune systems.
What should I do? What does this mean?
Fecal indicators are microbes whose presence indicates that the water may be contaminated with human or animal wastes. Microbes in these wastes can cause short-term health effects, health risk for infants, young children, some of the elderly, and people with severely compromised immune systems.
The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice from their health care providers about drinking this water.
Corrective action being taken:
The sample that tested positive for E. coli was taken from the raw water sample point on the water well, before the water is treated with disinfectant. This sample is not indicative of water in the distribution system that supplies water to each customer, which was and continues to be properly treated. The affected water well has been taken out of service and thoroughly sanitized. It will remain out of service until retesting indicates the E. coli is no longer present.
At this time we anticipate resolving the problem within 48 hours.
For more information, please contact:
Inframark Customer Service:
(281) 398-8211
2002 W Grand Pkwy N, Suite 100, Katy, TX 77449
10/28/2021
NOTICE: YOU CAN HELP PREVENT FLOODING
Northgate Crossing MUD No. 1 (the “Water District”) has observed that tree limbs and other debris are being discarded into the drainage channel that runs along the back property line of many of the homes in the Water District. These drainage channels as well as the Levee are owned, operated and maintained by the Water District. When trash and debris are discarded into the drainage channels, storm water flows along the drainage channel are impeded which can result in downstream flooding. The Water District requests that everyone observe the proper procedure for discarding trash and debris, and refrain from discarding prohibited items in the drainage channels. Bear in mind that it costs the Water District to remove the trash and debris and restore the drainage channel to proper operational flows. It is the intent of the Water District to monitor the drainage channels, and in instances where debris is discarded into the drainage channels the party responsible for will be back charged the cost incurred by the Water District to clean the drainage channels. Let’s be good neighbors and keep our drainage channel freely flowing.